Terms of service

1. Eligibility & Account

To use our services, you must be the legal age of majority in your region.

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Be responsible for all activity under your account

We may refuse service or cancel accounts at any time if necessary.

2. Products & Availability

We aim to display products as accurately as possible, but:

  • Product colors may vary by device
  • We do not guarantee product appearance will match expectations
  • We may update, change, or discontinue products anytime
  • Stock availability may change without notice

3. Orders

When you place an order, you are making an offer to purchase.

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to errors or issues
  • Limit or refuse quantities per customer

Orders are confirmed only after payment is successfully processed.

4. Pricing & Payments

  • Prices may change without notice
  • Discounts and promotions may be time-limited
  • Taxes, shipping, and duties may apply separately
  • You agree to provide valid payment information

We are not responsible for pricing errors but may correct them anytime.

5. Shipping & Delivery

  • Delivery times are estimates, not guarantees
  • Delays may occur due to courier or customs issues
  • Once shipped, responsibility transfers to the customer

6. Intellectual Property

All content on this website (brand name, logo, images, text, and designs) belongs to Elvizen.

You may not copy, reuse, or distribute any content without written permission.

7. Third-Party Services

We may use third-party services (e.g., Shopify, payment gateways, shipping providers).

We are not responsible for third-party websites or their policies.

8. User Conduct

You agree not to:

  • Use the website for illegal purposes
  • Attempt to hack, spam, or disrupt services
  • Copy or resell our products or content
  • Misuse or collect data from other users

We may suspend access if misuse is detected.

9. Disclaimer

All products and services are provided “as is” without warranties.

We do not guarantee:

  • Uninterrupted website access
  • Error-free experience
  • Exact results from product use

10. Limitation of Liability

Elvizen is not liable for:

  • Indirect or accidental damages
  • Loss of profit or revenue
  • Delays, errors, or service interruptions
  • Product use outcomes

11. Indemnification

You agree to protect Elvizen from any claims, damages, or legal issues resulting from your misuse of our services or violation of these Terms.

12. Termination

We may suspend or terminate your access at any time without notice if you violate these Terms.

13. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept any updates.

14. Contact Us

For questions, contact:

📧 elvizen.info@gmail.com
📍 Bahria Town, Lahore, Pakistan